Cruzstar greatly appreciates the trust that you have instilled in our service. It is our promise that we will treat your personally-identifiable information with the utmost care to keep it best secure and private from outside parties. Please read our following Private Policy to learn more about Cruzstar’s diligent handling of your personal information.

1. Collecting Information
Cruzstar collects personal information entered by customers and restaurants when they register for an account or place orders through our website. The data we compile during registration or order placement is utilized to provide the services specified on this website. From time to time, we may ask for additional personal and demographic information for market research purposes, which will be in the form of surveys, polls, or account info. Participation in market research surveys is entirely optional and at your own discretion. In addition, we collect information such as page views, computer IP addresses, and other statistics in the form of logs. These logs are used only to enhance the efficiency and convenience of our website.

2. Sharing Information
In order to process your food order, we must share the following information every time you place an order with a restaurant or caterer: your name, delivery address or takeout info, credit card type and part of your credit card #, and food order. We restrict this information only to the minimum elements required to prepare and complete your orders. From time to time, we may use the information collected to send special offers on behalf of 3rd party partners or vendors (including restaurants) participating in our service. However, we do not share your information with the restaurant other than the information necessary to conduct business as stated above.

In addition, we do not use your credit card information for any purpose other than to process payment for orders through our site. We safeguard the security of your credit card information during checkout transmission by a reputable Secure Socket Layer (SSL) protocol, which uses at least 128 bit web browser encryption as it’s passed from your computer to our website. For added protection, we also never store your credit information in its entirety on our website, which is protected behind strict firewalls.

3. Communicating with Customers
Our customer service representatives may use your telephone number and email address to notify you of the status of your order when necessary. In order to first verify the identity of customers, they may ask for specific personal information such as customer name, date of birth, and address to ensure the right customer is present. In addition, we limit our employees' access to personal information only necessary to perform certain tasks.

4. No Email Campaigning
We do not use the methods of bulk email campaigning companies for marketing our service. Thus, we do not populate your email address to any third party vendors.

5. Cruzstar's Use of Cookies
We use "cookies" (which are small text files attached to your internet browser) to enhance your Cruzstar experience. Cookies allow customers to order quicker and efficiently by storing such information as your Cruzstar ID, account information, and personal preferences. They also give us insight on how to improve our services to better match your desires and interests. In addition, we do not use cookies to log your browsing habits and activities outside of our website.

6. Your Information Secured
We use a highly reputable and certified encryption software, such as 128-256 bit SSL encryption, when transmitting and receiving private consumer data on our site, which includes but limited to credit card information. This information can only be decrypted by our secure servers.

7. Relaying Appropriate Information to Authorities
In the unlikely event where we need to investigate or resolve possible issues or inquiries, we are allowed, and you give us authorization to, disclose any of your information to private entities, law enforcement, or other government officials as we, which we believe necessary or appropriate at our own discretion.

8. Changes to Policy
Sometimes we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices alter in the future, we will post the policy changes to our website in order to notify and provide you with the ability to opt out of these new changes. If you are still concerned about how your information is collected and used, we recommend that you check this section of our website.

We hope this Privacy Policy clarifies our procedures regarding our information collection and use practices. If you still have questions, please contact our customer service team at customerservice@cruzstar.com or by phone at 1-877-CRUZSTAR.